Refund policy

Welcome to dripneststore.online. We value our customers and strive to provide high-quality products and excellent service. Please read our Return & Refund Policy carefully before making a purchase.
Returns
We accept returns within 14 days of receiving your order. To be eligible for a return:
The item must be unused, unworn, and in its original condition.
The item must be returned in its original packaging.
Proof of purchase (order number or receipt) is required.
Items returned without prior approval may not be accepted.
Non-Returnable Items
The following items cannot be returned:
Gift cards
Clearance or sale items
Personalized or customized products
Items damaged due to misuse or improper handling by the customer
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Include:
Your order number
Clear photos of the item
A brief description of the issue
We will review your request and arrange a replacement or refund if approved.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval status of your refund.
If approved:
Refunds will be processed to the original payment method.
Please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.
Return Shipping
Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
Shipping charges paid during checkout are non-refundable.
Order Cancellation
Orders may be canceled within 12 hours of placement. Once an order has been processed or shipped, cancellation may not be possible.
Contact Us
If you have any questions regarding returns or refunds, please contact us:
Website: dripneststore.online⁠
Email: joannepayne526@gmail.com
We are committed to ensuring customer satisfaction and will do our best to resolve any concerns promptly.